Exploring Expectations of an Unattended Delivery Service: A Case Study in Sweden
Title: Exploring Expectations of an Unattended Delivery Service: A Case Study in Sweden Author: Mary Catherine Osman Supervisor: Daniel Hellström Purpose of Paper: The goal of this thesis is to better understand Swedish consumers’ expectations of an unattended delivery box system such as Nowaste’s E-drop. Methodology: This thesis answers its research question through a series of case studies in w