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Namnlös Reading list for Introduction to service management, (SMMX11) 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2023-05-24, latest revised 2024-07-01. The reading list is valid from 2024-07-01. Ashforth, Blake E. & Humphrey, Ronald H. (1993). Emotional labor in service roles: the influence of identity, Academy of Management Review, 18(1), p. 88-115

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-07/LL_SMMX11_eng_HT24_rev_240701.pdf - 2026-05-03

Namnlös Welcome! Welcome to the course Sustainable Services! In this course you will get an insight to how to orient services toward more sustainability. The course will introduce you to different definitions of sustainability, provide you with ways to understand challenges of implementing sustainability in service organizations, and develop and implement corresponding managerial tools. Services h

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-07/SEMA54_welcomeletter_HT24.pdf - 2026-05-03

Syllabus SMMV23 Service Logistics This is a translation of the syllabus which was established in Swedish. STYR 2024/2165 Faculty of Social Sciences SMMV23, Service Logistics, 7.5 credits Servicelogistik, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-09-30 and was last re

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-09/Kp_SMMV23_eng_VT25_rev_240830.pdf - 2026-05-03

Syllabus SMMV27 Assessment of Environmental Impact This is a translation of the syllabus which was established in Swedish. STYR 2024/2165 Faculty of Social Sciences SMMV27, Assessment of Environmental Impact, 7.5 credits Bedömning av miljöpåverkan, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Management and

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-09/Kp_SMMV27_eng_VT25_rev_240830.pdf - 2026-05-03

Syllabus SMMX25 Sustainable Supply Chain Management This is a translation of the syllabus which was established in Swedish. STYR 2024/2165 Faculty of Social Sciences SMMX25, Sustainable Supply Chain Management, 7.5 credits Hållbara försörjningskedjor, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Management a

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-09/Kp_SMMX25_eng_VT25_rev_240830.pdf - 2026-05-03

Namnlös Reading list for Sustainable Consumption (SMMV38), 7,5 credits The reading list was approved by the Board of the Department of Service Management och Service Studies 2020-04-22, latest revised 2024-08-30. The reading list is valid from 2024-08-30. Anantharaman, Manisha. (2018). Critical sustainable consumption: a research agenda. Journal of Environmental Studies and Sciences, 8(4), pp. 553

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-09/LL_SMMV38_eng_HT24_rev_240830.pdf - 2026-05-03

Namnlös Reading list for The Fashion Market: Innovation and Fashion Forecasting (SESA01), 5 credits The reading list was approved by the Department of Service Studies 2023-11-15, revised 2024-10-24. The reading list is valid from 2024-10-24. Högskolan i Borås (latest). Guide till Harvardsystemet. Borås: Högskolan i Borås. [51 p.]. Https://www.hb.se/biblioteket/akademiskt-sprak/referera-till-kallor

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-10/LL_SESA01_eng_VT25_rev_241024.pdf - 2026-05-03

LL_SMMM23_eng_VT25_2411xx Reading list for Digitalizing Stores (SMMM23), 7,5 credits. The reading list was approved by the Board of the Department of Service Studies 2024-11-13. The reading list is valid from 2024-11-13 Alexander, Bethan & Blazquez Cano, Marta. (2020). Store of the future: Towards a (re)invention and (re)imagination of physical store space in an omnichannel context. Journal of Ret

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-11/LL_SMMM23_eng_VT25_241113.pdf - 2026-05-03

Syllabus SMMM32 Consumer Culture This is a translation of the syllabus which was established in Swedish. STYR 2024/795 Faculty of Social Sciences SMMM32, Consumer Culture, 7.5 credits Konsumtionskultur, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Studies on 2024-03-06 (STYR 2024/795). The syllabus comes int

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-01/Kp_SMMM32_eng_HT25_240315.pdf - 2026-05-03

LL_SMMV26_eng_VT25_rev_250115 Reading list for Organising Sustainability (SMMV26), 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2020-01-29, last revised 2025-01-15. The reading list is valid from 2025-01-15. Aagaard, Annabeth, & Ritzén, Sofia. (2020). The critical aspects of co-creating and co-capturing sustainable value in service business models. Cr

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-01/LL_SMMV26_eng_VT25_rev_250115.pdf - 2026-05-03

LL_SMMV28_eng_VT25_rev_250115 Reading list for Destination Development and Marketing (SMMV28), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29, latest revised 2025-01-15. The Reading list is valid from 2025-01-15. Boluk, Karla. A., Cavaliere, Christina. T. & Higgins-Desbiolles, Freya (2019). A critical framework for inte

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-01/LL_SMMV28_eng_VT25_rev_250115.pdf - 2026-05-03

LL_SMMX22_eng_VT24_rev_240119 Reading list for Service Development and Entrepreneurship (SMMX22), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-12-09, latest revised 2025-01-15. The reading list is valid from 2025-01-15. Alacovska, Ana. (2018). Informal creative labour practices: A relational work perspective. Human Relation

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-01/LL_SMMX22_eng_VT24_rev_240119.pdf - 2026-05-03

Syllabus SMMX15 Introduction to Sustainability This is a translation of the syllabus which was established in Swedish. Faculty of Social Sciences SMMX15, Introduction to Sustainability, 7.5 credits Introduktion till hållbarhet, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 20

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-02/Kp_SMMX15_eng_HT25_rev_241113.pdf - 2026-05-03

Syllabus SMMN31 Social Media Marketing This is a translation of the syllabus which was established in Swedish. STYR 2025/633 Faculty of Social Sciences SMMN31, Social Media Marketing, 7.5 credits Marknadsföring i sociala medier, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Studies on 2025-03-05 (STYR 2025/63

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-03/Kp_SMMN31_eng_HT25_250305.pdf - 2026-05-03

Syllabus SMMX33 Digitalization and E-commerce in Supply Chains This is a translation of the syllabus which was established in Swedish. STYR 2025/633 Faculty of Social Sciences SMMX33, Digitalization and E-commerce in Supply Chains, 7.5 credits Digitalisering och e-handel i försörjningskedjor, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-03/Kp_SMMX33_eng_HT25_250305.pdf - 2026-05-03

Syllabus SMMX34 Management and Governance of Creative Enterprises This is a translation of the syllabus which was established in Swedish. STYR 2025/633 Faculty of Social Sciences SMMX34, Management and Governance of Creative Enterprises, 15 credits Management och styrning av kreativa verksamheter, 15 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the b

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-03/Kp_SMMX34_HT25_250305.pdf - 2026-05-03

Syllabus SMMX39 Value Creation and Innovation in Tourism This is a translation of the syllabus which was established in Swedish. STYR 2025/633 Faculty of Social Sciences SMMX39, Value Creation and Innovation in Tourism, 15 credits Värdeskapande och innovation inom turism, 15 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-03/Kp_SMMX39_eng_HT25_250305.pdf - 2026-05-03

Syllabus SMMY36 Transport Systems Management This is a translation of the syllabus which was established in Swedish. STYR 2025/633 Faculty of Social Sciences SMMY36, Transport Systems Management, 7.5 credits Ledning av transportsystem, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Studies on 2025-03-05 (STYR

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-03/Kp_SMMY36_eng_HT25_250305.pdf - 2026-05-03

LL_SMMM13_eng_HT25_rev_240424 Reading list for Introduction to Retailing and Consumption (SMMM13), 7,5 credits. The reading list was approved by the Board of the Department of Service Studies 2024-05-22, revised 2025-04-24. The reading list is valid from 2025-04-24. Arnould, Eric. (2005). Animating the big middle. Journal of Retailing, 81(2), p. 89-96. Doi.org/10.1016/j.jretai.2005.03.001 Bardhi,

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-04/LL_SMMM13_eng_HT25_rev_240424.pdf - 2026-05-03

LL_SMMX11_eng_HT25_rev_250424 Reading list for Introduction to service management, (SMMX11) 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2023-05-24, latest revised 2025-04-24. The reading list is valid from 2025-04-24. Adib, Amel & , Guerrier, Yvonne. (2003). The Interlocking of Gender with Nationality, Race, Ethnicity and Class: the Narratives of Wom

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2025-04/LL_SMMX11_eng_HT25_rev_250424.pdf - 2026-05-03