Shadow Management : Neoliberalism and the Erosion of Democratic Legitimacy through Ombudsmen with Cases Studies from Swedish Higher Education
We argue that the neoliberal tradition and new public management reforms of the public sector effectively erode the core (liberal) democratic values of the rule of law and transparency. The tension between public law and managerially-influenced governmental policy is in practice resolved by the emergence of what we call “shadow management” in public administration, whereby managerial decisions tha