Customer service plays an important role for the competitive strength in the market place. Customer service is however also a concern on the supply side of the company in the sense that assessing, selecting and developing suppliers to improve their customer service can make them contributing to the competitiveness of the company. It is from the latter perspective that this research has been carrie

Popular Abstract in Swedish Avhandlingen består av fem delarbeten. De första tre delarbetena består av 1) olika metoder att nå anhöriga till alkoholister för information om tillgängligt stöd, 2) könsskillnader hos partners till alkoholmissbrukare när det gäller psykiska symptom, upplevelser av utsatthet och copingstrategier när det gäller bemötandet av missbrukaren och i hanteringen av missbrukssiThis thesis concerns relatives of alcoholics. The aims were to investigate relatives’ situation concerning hardship, coping behaviour and psychiatric wellbeing. Two different information techniques (one standardized technique and one individually adjusted technique) were compared in order to reach relatives of alcoholics for information of available support. No significant differences were found i

Popular Abstract in Swedish Urinvägsinfektioner (UVI) är en av våra vanligaste infektionssjukdomar och orsakas oftast av bakterien Escherichia coli (E. coli). Infektionernas svårighetsgrad varierar, beroende på samspelet mellan bakterie och värd. Njurbäckeninflammation kan orsaka allvarliga störningar av njurfunktionen och kan till och med vara livshotande. Blåskatarr är en mindre allvarlig sjukdoUrinary tract infections (UTI) are among the most common bacterial infections in humans. Symptomatic UTIs may be acute, recurrent or chronic but the most frequent form of UTI is asymptomatic bacteruria (ABU). In ABU, the mucosa remains inert, despite the presence of large bacterial numbers in urine. The difference in disease severity reflects the virulence of the infecting strain and the propensit

[abstract missing]

This article is about the production of forms like je parlE by Swedish adult learners of French. It will consider the contribution of the Missing Surface Inflection Hypothesis regarding the use of default forms. Based on an analysis of the frequency of surface forms in the input, this study will further show that the variation found in learners’ interlanguage shows some systematicity.

Nature provides us with a vast source of inspiration. However, given industrial designers' open-mindedness and inquisitiveness, a surprisingly limited set of nature-derived symbols continues to be popular in this creative discipline. Rather than designing products mimicking nature, it is probably more rewarding designing them based on the natural principles leading to its growth and form. However,

538 vocalisations from three domestic cats were collected and used in a phonetic pilot study in order to test some recording and anal- ysis methods normally used with human speech. Based on auditive analysis, the vocalisations were categorised into five types and analysed for duration and F0. The most common type was a combined murmur and miaow. Similar mean type durations were found in all three

Ongoing work in developing a general structure and a comprehensive components library aiming at modelling liquid-food process lines is presented. The dynamic component models were developed in an object-oriented library structure based on the dynamic modelling language Modelica using the object-oriented graphical tool Dymola. The models were based on fundamental conservation laws and can simulate

Abstract In this thesis, the high temperature superconductors (HTSC) La2CuO4+x and Bi2Sr2CaCu2O8+d and the colossal magnetoresistive (CMR) La1-xSrxMnO3 have been studied by photoelectron spectroscopy. Techniques such as angular resolved photoemission (ARPES), resonant photoemission spectroscopy (RESPES) and x-ray absorption spectroscopy have been applied, using synchrotron radiation. The aim of t

In order to accomplish oxidation of alkylaromatic compounds, both cations, which serve as adsorption centers, and oxygen species of suitable bond strength are needed. When compared to partial oxidation, relatively weakly bonded oxygen species are involved in combustion. On the basis of these criteria, using a simple model of the active ensemble, a relationship between reaction rate and bond streng

David Humes (1711-1776) essäer om politik och ekonomi som publiceras i denna volym präglas, liksom hela Humes filosofiska verk, av en strävan att göra filosofi till en i historien och erfarenheten förankrad vetenskap om människan. Enligt Hume – den kanske mest tongivande tänkaren inom den skotska upplysningen – hade filosofin i hög grad kommit att präglas av ogrundade antaganden, föreställningar o

Popular Abstract in Swedish För material på nanoskalan har ytor och gränser större betydelse för materialets egenskaper än de har för storskaliga material. Detta beror på att yt/volymförhållandet är större för material på nanoskalan än för samma material på större skala. Ett fast material där atomerna sitter i en ordnad struktur eller gitter kallas för kristall. En kristall växer när ?nya? atomer Surfaces and interfaces have a special significance to nanotechnology because the surface/volume ratio of nanomaterials is larger than for bulk materials. Therefore, interfaces of nanomaterials are usually more important to the properties of nanomaterials than for larger scale materials. Furthermore, crystal growth occurs at the interfaces between the growing crystals and the supply media. An unde