LL_SMMS10_prel160802 Reading list for Service Management: Theory – Development and Traditions, 15 hp, SMMS10. Preliminary version   Book about writing literature reviews, ca 200 pages Choose one of four: Hart, C (1998) Doing a literature review: releasing the social science research imagination, Sage: London. 230 pp. Jesson, J; Matheson, L & Lacey, F.M (2011) Doing your literature review: traditio

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LL_SMMS10_prel160829 Reading list for Service Management: Theory – Development and Traditions, 15 hp, SMMS10. The reading list was approved by the Board of the Department of Service Management and Service Studies 29 August, 2016. The reading list is valid from 29 August 2016. Literature – part one of the course (about 1250 pp.)   1.   Choose among one of these four textbooks on making a literature

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LL_SMMS24_160210 Reading list for Retail Marketing: A Socio-Cultural Perspective (SMMS24) 7.5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 10 February 2016. The reading list is valid from 1 March 2015. Arnould, Eric. (2005). Animating the big middle. Journal of Retailing, 81(2), 89-96 Borghini, Stefania, Diamond, Nina, Kozinets, Rob

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms24_1602102.pdf - 2025-06-17

LL_SMMS24_rev171115_eng Reading list for Retail Marketing: A Socio-cultural Perspective, 7,5 credits (SMMS24) The reading list was approved by the Board of the Department of Service Management and Service Studies 10 February 2016, revised 15 November 2017. The reading list is valid from 1 January 2018. Arnould, Eric. (2005). Animating the big middle. Journal of Retailing, 81(2), 89-96 Borghini, St

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms24_rev171115_eng.pdf - 2025-06-17

LL_SMMV11_190424_eng_rev190503 Reading list for Introduction to service management, 7,5 credits, (SMMV11). The reading list was approved by the Board of the Department of Service Management and Service Studies 24 April, 2019, revised 3 May, 2019. The reading list is valid from 1 August. Adib, Amel & Guerrier, Yvonne (2003). ‘The interlocking of gender with nationality, race, ethnicity and class: t

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LL_SMMV11_eng_HT20_beslut_200511 Reading list for Introduction to service management, 7,5 hp (SMMV11) The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-04-24, latest revised 2020-05-11. The reading list is valid from 2020-08-31. Adib, Amel & Guerrier, Yvonne. (2003). ‘The interlocking of gender with nationality, race, ethnicity and class: t

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv11_eng_ht20_beslut_200511.pdf - 2025-06-17

LL_SMMV12_eng_HT20_rev_200422 Reading list for Introduction to Culture and Creativity Management (SMMV12), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-05-03, revised 2020-04-22. The reading list is valid from 31 August 2020. Belfiore, Eleonora & Bennett, Oliver. (2010). The Social Impact of the Arts. An Intellectual Histor

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv12_eng_ht20_rev_200422.pdf - 2025-06-17

LL_SMMV13_190424_eng Reading list for Introduction to retail, 7,5 credits, SMMV13. The reading list was approved by the Board of the Department of Service Management and Service Studies 24 April, 2019. The reading list is valid from 1 August. Arnould, Eric J. (2005). “Animating the big middle”, Journal of Retailing, Vol. 81 No. 2, pp. 89‐96. Ballantyne, David & Nilsson, Elin (2017). "All that is s

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv13_190424_eng.pdf - 2025-06-17

LL_SMMV15_utkast190408 Reading list for Introduction to sustainable service management, 7,5 credits, SMMV15. The reading list was approved by the Board of the Department of Service Management and Service Studies 24 April, 2019. The reading list is valid from 1 August. Arias-Maldonado, Manuel (2013). Rethinking sustainability in the Anthropocene. Environmental Politics 22(3): 428-446. Banerjee, Sub

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv15_190424_eng.pdf - 2025-06-17

LL_SMMV16_eng_HT20_rev_200422 Reading list for Introduction to tourism (SMMV16), 7,5 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-04-24, revised 2020-04-22. The reading list is valid from 31August 2020. Butler, Richard W. (1980). The concept of a tourist area cycle of evolution: Implications for management of resources. 8 p, T

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv16_eng_ht20_rev_200422.pdf - 2025-06-17

LL_SMMV17_rev190917_eng Reading list for Managing service organisations, 7,5 credits (SMMV17) The reading list was approved by the Board of the Department of Service Management and Service Studies 12 June, 2019, revised 17 September, 2019. The reading list is valid from 1 October, 2019. Alvesson, Mats & Spicer, André. (Eds.). (2011). Metaphors We Lead By. Understanding Leadership in the Real World

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv17_rev190917_eng.pdf - 2025-06-17

LL_SMMV18_190612_eng Reading list for Theory of Sciences, 7,5 credits (SMMV18) The reading list was approved by the Board of the Department of Service Management and Service Studies 12 June, 2019. The reading list is valid from 1 October, 2019. Collins, Harry & Evans, Robert (2017). Why democracies need science. Cambridge, UK: Polity Press. [194 p. ISBN 9781509509614] Fay, Brian (1996). Contempora

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv18_190612_eng.pdf - 2025-06-17

LL_SMMV18_eng_HT20_rev_200422 Reading list for Theory of Social Sciences (SMMV18), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-06-12, latest revised 2020-04-22. The reading list is valid from 31 August 2020. Fay, Brian. (1996). Contemporary Philosophy of Social Science. Cambridge, Mass : Blackwell.[266 p. ISBN 155786537X]

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv18_eng_ht20_rev_200422.pdf - 2025-06-17

LL_SMMV18_rev191014_eng Reading list for Theory of Sciences, 7,5 credits (SMMV18) The reading list was approved by the Board of the Department of Service Management and Service Studies 12 June, 2019, revised 14 October, 2019. The reading list is valid from 1 November 2019. Collins, Harry & Evans, Robert (2017). Why democracies need science. Cambridge, UK: Polity Press. [194 p. ISBN 9781509509614]

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv18_rev191014_eng.pdf - 2025-06-17

LL_SMMV21_ny_VT20_eng_191113 Reading list for Methods in Social Sciences (SMMV21), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-11-13. The reading list is valid from 2020-01-01. Aron, Arthur, Aron, Elaine, Coups, Elliot J. (2010). Statistics for the Behavioral and Social Sciences. A Brief Course. Harlow: Pearson. [477 pp. I

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv21_ny_vt20_eng_191113.pdf - 2025-06-17

LL_SMMV23_eng_VT20_200129 Reading list for Service Logistics (SMMV23), 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Cardenas Ivan, Borbon-Galvez Yari, Verlinden Thomas, Van de Voorde Eddy, Vanelslander, Thierry & Dewulf, Wouter. (2017). City Logistics, Urban Goods Distribution a

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv23_eng_vt20_200129.pdf - 2025-06-17

LL_SMMV25_eng_VT20_200129 Reading list for Sustainable Logistics (SMMV25), 7,5hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Becker-Ritterspach, Florian, Simbeck, Katharina & El Ebrashi, Raghda. (2019). MNCs’ corporate environmental responsibility in emerging and developing economies.

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv25_eng_vt20_200129.pdf - 2025-06-17

LL_SMMV26_eng_VT20_rev_200131 Reading list for Organising Sustainability (SMMV26), 7,5 hp The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29, reviderad 2020-01-31. The reading list is valid from 2020-02-01. Arvidsson, Susanne. (2018). How are stakeholder relations communicated in sustainability reports? Medien Journal: pp. 49-68. doi.o

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv26_eng_vt20_rev_200131.pdf - 2025-06-17

LL_SMMV27_eng_VT20_200129 Reading list for Assessment of Environmental Impact (SMMV27), 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Arias-Maldonado, Manuel. (2013). Rethinking sustainability in the Anthropocene. Environmental Politics 22(3): pp. 428–446. Doi: 10.1080/09644016.2

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv27_eng_vt20_200129.pdf - 2025-06-17

LL_SMMV31_eng_HT20_200129 Reading list for Consumer Culture, (SMMV31) 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-08-31. Arnould, Eric J. & Price, Linda (1993). River Magic: Extraordinary Experience and the Extended Service Encounter. Journal of Consumer Research, 20 (1), pp. 24-45. A

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv31_eng_ht20.pdf - 2025-06-17