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LL_SMMR31_rev180612_1 Reading list for Service Studies Perspectives on Sustainability Issues, 15 credits, SMMR31. The reading list was approved by the Board of the Department of Service Management and Service Studies 26 April, 2017, revised 11 June 2018. (Minor alterations 3 July, 2018.) The reading list is valid from 1 August, 2018. Arias-Maldonado, Manuel. (2013). Rethinking sustainability in th

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmr31_rev180612_1.pdf - 2026-05-27

LL_SMMR31_rev190326_eng Reading list for Service Studies Perspectives on Sustainability Issues, 15 credits, SMMR31. The reading list was approved by the Board of the Department of Service Management and Service Studies 26 April, 2017, revised 26 March, 2019. The reading list is valid from 1 August, 2019. De Angelis Roberta (2018). Business Models in the Circular Economy: Concepts, Examples and The

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmr31_rev190326_eng.pdf - 2026-05-27

LL_SMMR32_150909 Reading list for Value Creating and Innovation in Tourism (SMMR32), 15 Credits The reading list was approved by the Board of the Department of Service Management and Service Studies 9 September, 2015. The reading list is valid from 1 October 2015. Alsos, Gry Agnete, Eide, Dorte & Madsen, Einar Lier. (eds.) (2014). Handbook of Research on Innovation in Tourism Industries. Cheltenha

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmr32_150909.pdf - 2026-05-27

LL_SMMR32_rev170829 Reading list for Value Creating and Innovation in Tourism (SMMR32), 15 Credits The reading list was approved by the Board of the Department of Service Management and Service Studies 29 August 2017. The reading list is valid from 1 October 2017. Alsos, Gry Agnete, Eide, Dorte & Madsen, Einar Lier. (eds.) (2014). Handbook of Research on Innovation in Tourism Industries. Cheltenha

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmr32_rev170829.pdf - 2026-05-27

LL_SMMR32_rev190924 Reading list for Value Creating and Innovation in Tourism (SMMR32), 15 Credits The reading list was approved by the Board of the Department of Service Management and Service Studies 29 August 2017, revised 24 September 2019. The reading list is valid from 1 October 2019. Alsos, Gry Agnete, Eide, Dorte & Madsen, Einar Lier. (eds.) (2014). Handbook of Research on Innovation in To

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmr32_rev190924.pdf - 2026-05-27

LL_SMMR33_160914 Reading list for Retail and Place Development (SMMR33), 15 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 14 September 2016. The reading list is valid from 31 October 2016. Gehl, Jan (2010). (2010). Cities for people. Washington: Island Press. [260 pp. ISBN 9781597265737] Available as an E-book Kärrholm, Mattias (2012

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmr33_160914.pdf - 2026-05-27

LL_SMMR34_rev180903 Reading list for Transport System: Intermodality and Traceability (SMMR34), 15 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 7 June 2017, revised 3 September 2018. The reading list is valid from 3 September 2018. Christopher, Martin. (2011). Logistics & Supply Chain Management: creating value-adding networks, Harl

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmr34_rev180903.pdf - 2026-05-27

LL_SMMS10_prel160802 Reading list for Service Management: Theory – Development and Traditions, 15 hp, SMMS10. Preliminary version   Book about writing literature reviews, ca 200 pages Choose one of four: Hart, C (1998) Doing a literature review: releasing the social science research imagination, Sage: London. 230 pp. Jesson, J; Matheson, L & Lacey, F.M (2011) Doing your literature review: traditio

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms10_prel160802_0.pdf - 2026-05-27

LL_SMMS10_prel160829 Reading list for Service Management: Theory – Development and Traditions, 15 hp, SMMS10. The reading list was approved by the Board of the Department of Service Management and Service Studies 29 August, 2016. The reading list is valid from 29 August 2016. Literature – part one of the course (about 1250 pp.)   1.   Choose among one of these four textbooks on making a literature

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms10_prel160829.pdf - 2026-05-27

LL_SMMS24_160210 Reading list for Retail Marketing: A Socio-Cultural Perspective (SMMS24) 7.5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 10 February 2016. The reading list is valid from 1 March 2015. Arnould, Eric. (2005). Animating the big middle. Journal of Retailing, 81(2), 89-96 Borghini, Stefania, Diamond, Nina, Kozinets, Rob

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms24_1602102.pdf - 2026-05-27

LL_SMMS24_rev171115_eng Reading list for Retail Marketing: A Socio-cultural Perspective, 7,5 credits (SMMS24) The reading list was approved by the Board of the Department of Service Management and Service Studies 10 February 2016, revised 15 November 2017. The reading list is valid from 1 January 2018. Arnould, Eric. (2005). Animating the big middle. Journal of Retailing, 81(2), 89-96 Borghini, St

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms24_rev171115_eng.pdf - 2026-05-27

LL_SMMV11_190424_eng_rev190503 Reading list for Introduction to service management, 7,5 credits, (SMMV11). The reading list was approved by the Board of the Department of Service Management and Service Studies 24 April, 2019, revised 3 May, 2019. The reading list is valid from 1 August. Adib, Amel & Guerrier, Yvonne (2003). ‘The interlocking of gender with nationality, race, ethnicity and class: t

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv11_190424_rev190503_eng.pdf - 2026-05-27

LL_SMMV11_eng_HT20_beslut_200511 Reading list for Introduction to service management, 7,5 hp (SMMV11) The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-04-24, latest revised 2020-05-11. The reading list is valid from 2020-08-31. Adib, Amel & Guerrier, Yvonne. (2003). ‘The interlocking of gender with nationality, race, ethnicity and class: t

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv11_eng_ht20_beslut_200511.pdf - 2026-05-27

LL_SMMV12_eng_HT20_rev_200422 Reading list for Introduction to Culture and Creativity Management (SMMV12), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-05-03, revised 2020-04-22. The reading list is valid from 31 August 2020. Belfiore, Eleonora & Bennett, Oliver. (2010). The Social Impact of the Arts. An Intellectual Histor

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv12_eng_ht20_rev_200422.pdf - 2026-05-27

LL_SMMV13_190424_eng Reading list for Introduction to retail, 7,5 credits, SMMV13. The reading list was approved by the Board of the Department of Service Management and Service Studies 24 April, 2019. The reading list is valid from 1 August. Arnould, Eric J. (2005). “Animating the big middle”, Journal of Retailing, Vol. 81 No. 2, pp. 89‐96. Ballantyne, David & Nilsson, Elin (2017). "All that is s

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv13_190424_eng.pdf - 2026-05-27

LL_SMMV15_utkast190408 Reading list for Introduction to sustainable service management, 7,5 credits, SMMV15. The reading list was approved by the Board of the Department of Service Management and Service Studies 24 April, 2019. The reading list is valid from 1 August. Arias-Maldonado, Manuel (2013). Rethinking sustainability in the Anthropocene. Environmental Politics 22(3): 428-446. Banerjee, Sub

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv15_190424_eng.pdf - 2026-05-27

LL_SMMV16_eng_HT20_rev_200422 Reading list for Introduction to tourism (SMMV16), 7,5 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-04-24, revised 2020-04-22. The reading list is valid from 31August 2020. Butler, Richard W. (1980). The concept of a tourist area cycle of evolution: Implications for management of resources. 8 p, T

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv16_eng_ht20_rev_200422.pdf - 2026-05-27

LL_SMMV17_rev190917_eng Reading list for Managing service organisations, 7,5 credits (SMMV17) The reading list was approved by the Board of the Department of Service Management and Service Studies 12 June, 2019, revised 17 September, 2019. The reading list is valid from 1 October, 2019. Alvesson, Mats & Spicer, André. (Eds.). (2011). Metaphors We Lead By. Understanding Leadership in the Real World

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv17_rev190917_eng.pdf - 2026-05-27

LL_SMMV18_190612_eng Reading list for Theory of Sciences, 7,5 credits (SMMV18) The reading list was approved by the Board of the Department of Service Management and Service Studies 12 June, 2019. The reading list is valid from 1 October, 2019. Collins, Harry & Evans, Robert (2017). Why democracies need science. Cambridge, UK: Polity Press. [194 p. ISBN 9781509509614] Fay, Brian (1996). Contempora

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv18_190612_eng.pdf - 2026-05-27

LL_SMMV18_eng_HT20_rev_200422 Reading list for Theory of Social Sciences (SMMV18), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-06-12, latest revised 2020-04-22. The reading list is valid from 31 August 2020. Fay, Brian. (1996). Contemporary Philosophy of Social Science. Cambridge, Mass : Blackwell.[266 p. ISBN 155786537X]

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv18_eng_ht20_rev_200422.pdf - 2026-05-27