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Namnlös Reading list for Methods in Social Sciences (SMMX21), 15 credits The reading list was approved by the Board of the Department of Service Studies 2022-11-16, revised 2023-10-25. The reading list is valid from 2024-01-15. Best, Joel. (2012). Damned Lies and Statistics: Untangling Numbers from the Media, Politicians, and Activists. Berkeley: California University Press. [206 p. ISBN 0-520-219

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-10/LL_SMMX21_eng_VT24_rev_231025_1.pdf - 2026-07-07

On the Role of Materiality Brandstationen, Helsingborg December 6th, 2023, 9:30-17:00 Welcome on December 6th, to a one-day seminar where we will be focusing on materiality from different perspectives. We are interested in the role of materiality, how materiality relates to place, body, emotions and senses, how it relates to practices, methods and creativity. When: December, 6th, 2023, 9:30-17:00

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-11/CROCUS%20Seminar%20on%20Materiality%20Dec%206,%202023%20-%20Program.pdf - 2026-07-07

Namnlös Reading list for The Fashion Market: Innovation and Fashion Forecasting (SESA01), 5 credits The reading list was approved by the Department of Service Studies 2023-11-15. The reading list is valid from 2024-01-15. Högskolan i Borås (latest). Guide till Harvardsystemet. Borås: Högskolan i Borås. [51 p.]. Https://www.hb.se/biblioteket/akademiskt-sprak/referera-till-kallor/guide-till-harvards

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-11/LL_SESA01_eng_VT24_231115.pdf - 2026-07-07

Namnlös Reading list for Organising Sustainability (SMMV26), 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2020-01-29, last revised 2023-10-25. The reading list is valid from 2024-03-20. Aagaard, Annabeth, & Ritzén, Sofia. (2020). The critical aspects of co-creating and co-capturing sustainable value in service business models. Creativity and Innovatio

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-11/LL_SMMV26_eng_VT24_rev_231025.pdf - 2026-07-07

On Integration of Technology, Media and Mediation Inter Arts Center, Malmö October 11-12, 2023 This seminar discusses methods to integrate sound and image and text. One focus is on what counts as media in this specific practice: the text, music, sound, the live performances of actors’ and musicians’? Or is the art form itself a medium? Another field of interests is how and what is mediated through

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-11/seminar%20on%20technology.pdf - 2026-07-07

Namnlös Welcome! Welcome to the course The Fashion Market: Innovation and Fashion Forecasting! In this course you will get an insight to how trend analysis can be understood and how innovation creates new conditions for trend analysis. The course includes different theoretical perspectives and takes a critical approach to how trend analysis can be conducted. All important information for your stud

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-12/SESA01_welcomeletter_VT24.pdf - 2026-07-07

Namnlös Reading list for Destination Development and Marketing (SMMV28), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29, latest revised 2024-01-15. The Reading list is valid from 2024-03-02. Ardito, Lorenzo, Cerchione, Roberto, Del Vecchio, Pasquale & Raguseo, Elisabetta (2019). Big data in smart tourism: challenges, is

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-01/LL_SMMV28_eng_VT24_rev_240115.pdf - 2026-07-07

Namnlös Litteraturlista för Tjänsteutveckling och entreprenörskap (SMMX22), 15 hp. Litteraturlistan är fastställd av styrelsen för Institutionen för service management och tjänstevetenskap 2020-12-09, senast reviderad 2024-01-19. Litteraturlistan börjar gälla 2024-03-20. Alacovska, Ana. (2018). Informal creative labour practices: A relational work perspective. Human Relations,71(12): ss. 1563-1589

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-01/LL_SMMX22_eng_VT24_rev_240119.pdf - 2026-07-07

Reading list for Sustainable Supply Chain Management (SMMX25), 7,5 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 9 December 2020. The reading list is valid from 22 March 2020. Becker-Ritterspach, Florian, Simbeck, Katharina & El Ebrashi, Raghda. (2019). MNCs’ corporate environmental responsibility in emerging and developing economie

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-01/LL_SMMX25_eng_201209_VT24.pdf - 2026-07-07

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2021-02-17 to be valid from 2021-08-30, autumn semester 2021. General Information The course is compulsory and included in the Master's (120 credits) programme in Service Management (SASMA). It is the fifth specialised course in the supply chai

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-02/Kp_SMMV33_eng_HT24_210217.pdf - 2026-07-07

Syllabus SMMX11 Introduction to Service Management This is a translation of the syllabus which was established in Swedish. Faculty of Social Sciences SMMX11, Introduction to Service Management, 7.5 credits Introduktion till service management, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Studies on 2023-03-0

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-02/Kp_SMMX11_eng_HT24_rev_240216.pdf - 2026-07-07

Syllabus SMMX17 Organization and Management in a Service Context This is a translation of the syllabus which was established in Swedish. Faculty of Social Sciences SMMX17, Organization and Management in a Service Context, 7.5 credits Organisation och ledning i en tjänstekontext, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Depart

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-02/Kp_SMMX17_eng_HT24_rev_240216.pdf - 2026-07-07

Syllabus SMMM13 Introduction to Retailing and Consumption This is a translation of the syllabus which was established in Swedish. STYR 2024/795. Faculty of Social Sciences SMMM13, Introduction to Retailing and Consumption, 7.5 credits Introduktion till handel och konsumtion, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-03/Kp_SMMM13_eng_HT24_240306.pdf - 2026-07-07

Syllabus SMMV18 Theory of Social Sciences This is a translation of the syllabus which was established in Swedish. Faculty of Social Sciences SMMV18, Theory of Social Sciences, 7.5 credits Vetenskapsteori för samhällsvetenskaper, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-03/Kp_SMMV18_eng_HT24_rev_240227.pdf - 2026-07-07

Namnlös Reading list for Introduction to Retailing and Consumtion (SMMM13), 7,5 credits. The reading list was approved by the Board of the Department of Service Studies 2024-05-22. The reading list is valid from 2024-05-22. Arnould, Eric. (2005). Animating the big middle. Journal of Retailing, 81(2), p. 89-96. Doi.org/10.1016/j.jretai.2005.03.001 Bardhi, Fleura & Arnould, Eric J. (2005). Thrift sh

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-05/LL_SMMM13_eng_HT24_240522_0.pdf - 2026-07-07

Namnlös Reading list for Digitalization and E-commerce in Supply Chains (SMMV33), 7.5 credits. The reading list is approved by the Board of the Department of Service Management and Service Studies 2021-06-09, revised 2024-05-09. The reading list is valid from 2024-05-09. Batwa, Abbas & Norrman, Andreas. (2020). A framework for exploring blockchain technology in supply chain management, Operations

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-05/LL_SMMV33_eng_HT24_rev_240509_0.pdf - 2026-07-07

Namnlös Reading list for Introduction to service management, (SMMX11) 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2023-05-24, latest revised 2024-05-09. The reading list is valid from 2024-05-09. Ashforth, Blake E. & Humphrey, Ronald H. (1993). Emotional labor in service roles: the influence of identity, Academy of Management Review, 18(1), p. 88-115

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-05/LL_SMMX11_eng_HT24_rev_240509_0.pdf - 2026-07-07

Namnlös Reading list for Introduction to Sustainability (SMMX15) 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-04-22, latest revised 2024-05-09. The reading list is valid from 2024-05-09. Arias-Maldonado, Manuel. (2016). The anthropocenic turn: Theorizing sustainability in a postnatural age. Sustainability 8(1), 10. Doi.org/

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-05/LL_SMMX15_eng_HT24_rev_240509_0.pdf - 2026-07-07

Namnlös Reading list for Sustainable Quality Management (SMMY31), 7,5 credits. The reading list was approved by the Board of the Department of Service Studies 2024-05-22. The reading list is valid from 2024-05-22. Boulter, Louise, Bendell, Tony & Dahlgaard, Jens .J. (2013). Total quality beyond North America: A comparative analysis of the performance of European Excellence Award winners, Internati

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-05/LL_SMMY31_eng_HT24_240522_0.pdf - 2026-07-07

Department of Serv ice Studies Reg. No U 2022/411 GUIDELINES FOR DOCTORAL PROGRAMME AT THE DEPARTMENT OF SERVICE STUDIES Revision approved by the board of the Department of Service Studies on 12 December 2019, 24 March 2020, and 25 May 2022, to be valid as of 1 June 2022, reg. no U 2019/679, U2020/309 and U2022/411. Doctoral programme in Service Studies The first doctoral students in Service Studi

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-06/GUIDELINES%20FOR%20DOCTORAL%20PROGRAMME%20AT%20THE%20DEPARTMENT%20OF%20SERVICE%20STUDIES%20220523.pdf - 2026-07-07