The Faceplate Guide - designing and implementing a digital tool for locksmiths
This thesis describes the development process of a digital tool that can be used by locksmiths to quickly and easily find the right components for repairing and replacing electronic locking mechanisms. The tool took the form of a mobile application and was developed in collaboration with Robust Ellåsning AB in Malmö, Sweden. The report describes an iterative, human-centered design process, from da