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Working papers

 Service in the Air - A century of hospitality aboard passenger airlines Jan Henrik Nilsson Museum finances: challenges beyond economic crisesKatja Lindqvist The Business Model of Swedish Municipal Waste Management CompaniesHervé Corvellec, Torleif Bramryd och Johan Hultman The waste hierarchy model: disassembling and reassembling the socio-materiality of wasteJohan Hultman och Hervé Corvellec B

https://www.ses.lu.se/forskning/publikationer/bocker-rapporter-mm/working-papers - 2026-04-26

Var kan jag studera?

Som student på Institutionen för service management och tjänstevetenskap finns det ett stort urval av universitet runt om i världen där du kan studera. Inom universitetets utbytesavtal kan du söka till universitet i USA, Canada, Latinamerika, Mellanöstern, Asien, Australien, Nya Zeeland, Norden, Europa och Ryssland. Dessa söks via Samhällsvetenskapliga fakulteten.  Institutionens egna utbytesavtal

https://www.ses.lu.se/studera-utomlands/var-kan-jag-studera - 2026-04-26

"Jag har alltid varit intresserad av att arbeta inom hotell"

Henric Carlsson hamnade rätt direkt på service management med inriktning hotell. Efter många års pendlande till Danmark har han hittat hem igen som hotelldirektör för två hotell i Malmö. Utbildningen har gett honom en bred kunskapsgrund som tillsammans med sin branscherfarenhet hjälpt honom nå sina mål. Varför valde du att läsa service management-programmet? Jag har alltid varit intresserad av att

https://www.ses.lu.se/utbildning/karriar/tidigare-studenter-fran-utbildningen-berattar/jag-har-alltid-varit-intresserad-av-att-arbeta-inom-hotell - 2026-04-26

Kursplan & litteraturlistor för Service management

Vårterminen 2017 Termin 2  För inriktning Health KSMB21 Hälsa på marknaden (15 hp) Kursplan Kurslitteratur   För inriktning H&R KSME22 Hospitality Management: Värdskap och personal (15 hp) Kursplan Kurslitteratur   För inriktning Retail KSMB23 Retail Management - butiken (15 hp) Kursplan Kurslitteratur   För inriktning Tourism  KSMC24 Turismens uttrycksformer (15 hp) Kursplan Kurslitteratur   KSMB

https://www.ses.lu.se/utbildning/studieinformation/kursplaner-litteraturlistor-och-utbildningsplaner/kursplaner-litteraturlistor-kandidatprogrammet-service-management/kursplan-litteraturlistor-service-management-3 - 2026-04-26

Kursplan & litteraturlistor för Logistics service management

Vårterminen 2017 Termin 2  LSMA21 Logistik, enhetslaster och utrustningskomponenter (15 hp) Kursplan Kurslitteratur   LSMA22 Service management: Kundrelationer i servcieverksamheter (15 hp) Kursplan Kurslitteratur   Termin 4  LSMA41 Service management: Organisering av serviceverksamheter (15 hp) Kursplan Kurslitteratur   LSMA42 Service management: Ekonomi- och verksamhetsstyrning (15 hp) Kursplan

https://www.ses.lu.se/utbildning/studieinformation/kursplaner-litteraturlistor-och-utbildningsplaner/kursplaner-litteraturlistor-kandidatprogrammet-logistics-service-management/kursplan-litteraturlistor-logistics-service-management-13 - 2026-04-26

Kursplan & litteraturlistor för Equality and diversity management

Vårterminen 2017 Termin 2 EDMB21 Genusvetenskaplig teori (7.5 hp)KursplanKurslitteraturExaminatorEDMB22 Metod och analytisk färdighet (7.5 hp)KursplanKurslitteraturExaminatorEDMB23 Kundrelationer i serviceverksamheter(15 hp)KursplanKurslitteraturExaminator Termin 4 EDMC41 Organisering av serviceverksamheter (15 hp)KursplanKurslitteraturExaminatorEDMB42 Ekonomi och verksamhetsstyrning (15 hp)Kurspl

https://www.ses.lu.se/utbildning/studieinformation/kursplaner-litteraturlistor-programstrukturer/kursplaner-litteraturlistor-equality-and-diversity-management/kursplan-litteraturlistor-equality-and-diversity-management-6 - 2026-04-26

ESSCA School of Management

FRANKRIKE ESSCA School of Management grundades 1909, är specialiserade inom business och har ca 7000 studenter. ESSCA startade i Angers och öppnade sedan även campus i både Paris och Budapest i början av 90-talet. Nu har man även campus i Aix-en-Provence och Lyon. ESSCA School of Management har sitt "main campus" i Angers, Frankrike, där man har störst utbud av kurser - både på franska och engelsk

https://www.ses.lu.se/studera-utomlands/var-kan-jag-studera/essca-school-management - 2026-04-26

Inriktning: Tourism & hotel management

FÖR DIG SOM VILL ARBETA MED med värdskap, ledarskap och utveckling av upplevelser Turism och hotell är branscher som behöver fler duktiga ledare med sinne för möjligheter. Läs mer om utbildningen på lu.seAktuella kursplaner  "Här märker jag verkligen vilken standard vi har." Nora studerade en termin på PolyU i Hongkong. Myrthe studerar Tourism & hotel management Läs mer på www.ch.lu.se. Alexandra

https://www.ses.lu.se/utbildning/vara-kandidatprogram/service-management/inriktning-tourism-hotel-management - 2026-04-26

Collaborating companies

A long record of positive collaborations! Over the years, a number of interesting and constructive collaborations with many interesting case companies. No matter what size or sector, this type of project has proven to be relevant to most companies!2025Bengtssons MaskinGunneboNeo4jNordic WaterproofingSIB SolutionsVolvo Construction EquipmentVälinge Innovation2024Falks MetallGenarps LådfabrikKnorr-B

https://www.iiiee.lu.se/education/collaboration-external-organizations/environmental-management-and-strategy-practice-emsp/collaborating-companies - 2026-04-26

Student project on business strategies

Business consultancy - developing sustainability business strategies for interested companies. Towards the end of the EMP master’s program, students are given the task to apply the knowledge and tools that they have gained in the theoretical courses on real-life projects, in a six week long course and in collaboration with companies. In this course the learning rationale is that the students go fr

https://www.iiiee.lu.se/education/collaboration-external-organizations/environmental-management-and-strategy-practice-emsp/student-project-business-strategies - 2026-04-26

Tailored project aims

What company needs are addressed in the projects? Overall, the project allows for companies to stay updated and integrate sustainability in their business plan, business model and daily operations. The specific topics that have been addressed in the many student projects so far include e.g. environmental improvements, building an environmental management system, green product development, sustaina

https://www.iiiee.lu.se/education/collaboration-external-organizations/environmental-management-and-strategy-practice-emsp/tailored-project-aims - 2026-04-26

About education at IIIEE

High Quality and Innovative Education The IIIEE provides graduate education that equips students with the knowledge, skills and personal qualities needed to become agents of change and future leaders who are capable of advancing sustainable solutions. The IIIEE offers world leading Master's education and a Doctoral Programme. Master's Programmes In 1995, the IIIEE launched its unique Master’s prog

https://www.iiiee.lu.se/about-education-iiiee - 2026-04-26

Feedback from collaborating companies

Feedback from our reference companies The students' work is intended to provide valuable insights and suggestions useful for the continued environmental work that is going on in the real world. Reference companies have always been very satisfied with student work.“[The project] helped us to zoom out. This is important because we work with knowledge. We also think it is important to bridge academic

https://www.iiiee.lu.se/education/collaboration-external-organizations/environmental-management-and-strategy-practice-emsp/feedback-collaborating-companies - 2026-04-26

The collaboration in practise

Most of the work in the student project is conducted by the students and teachers at IIIEE. The study location is also the IIIEE. Nevertheless, it is crucial that the students get to meet relevant company representatives and also that they get access to relevant documents, company information, etc.The interaction between the student group and its reference company is highly dependent on the design

https://www.iiiee.lu.se/education/collaboration-external-organizations/environmental-management-and-strategy-practice-emsp/collaboration-practise - 2026-04-26

It's not just a Tree: a Story about Nature-based Solutions

ADVANCING SUSTAINABLE SOLUTIONS A tree is so much more than just a tree! Trees provide habitat to support biodiversity, remove carbon dioxide and particulate matter from our air, cool our cities during summers, and inspire enjoyment by all. A tree planted deliberately to provide any of these services is considered a nature-based solution. In this episode, we present the concept of nature-based sol

https://www.iiiee.lu.se/media-press/podcast-advancing-sustainable-solutions/podcast-episode-guide/its-not-just-tree-story-about-nature-based-solutions - 2026-04-26

Intellectual property rights for sustainability

ADVANCING SUSTAINABLE SOLUTIONS What do sheep have to do with intellectual property rights for sustainability? In this episode, we explore the ‘tragedy of the commons’, which often justifies the introduction of property rights to support conservation and reduced environmental impact. However, when it comes to ‘innovations of the mind’, do property rights help or hinder the transition towards more

https://www.iiiee.lu.se/media-press/podcast-advancing-sustainable-solutions/podcast-episode-guide/intellectual-property-rights-sustainability - 2026-04-26

Covid-19 and the academic year 21/22 at the IIIEE

Information on teaching in the spring of 2022, for current and prospective students at the IIIEE    As of 9 February 2022, the majority of the Covid-19 restrictions decided by the government and the Swedish Public Health Agency were removed. At Lund University, a gradual adaptation towards activities without Covid-19 restrictions is to be completed by 21 March 2022. This applies to teaching, asses

https://www.iiiee.lu.se/covid-19-and-academic-year-2122-iiiee - 2026-04-26

Working, teaching and learning online

The Swedish government has now recommended that all universities should move to distance learning for all students. Here we aim to help all students, staff and teachers with training materials and useful links that can help them get going with the conversion to teleworking and teaching and learning online. From 18 March IIIEE employees are to work from home and students are to study from home. On

https://www.iiiee.lu.se/iiiee-and-corona/working-teaching-and-learning-online - 2026-04-26

Research for Agenda 2030: Values of our Economic System

ADVANCING SUSTAINABLE SOLUTIONS Our economic systems are shaken as a result of COVID-19 and the global impact the virus will have on individuals, organisations, and economies. Prior to the global pandemic, we recorded this episode to discuss ongoing research at Lund University about our economic systems to support the Sustainable Development Goals. In this episode, we collaborate with the Lund Uni

https://www.iiiee.lu.se/media-press/podcast-advancing-sustainable-solutions/podcast-episode-guide/research-agenda-2030-values-our-economic-system - 2026-04-26