Development of Key Performance Indicators for the Product Launch Process at IKEA Industry
The purpose of the project was to develop key performance indicators (KPIs) to measure and easily communicate the performance of IKEA Industry’s new product development process; Product Launch Process (PLP), and their new products, NEWS. This to enable improvements of the process and the products. The projects objectives were: 1. What performances of PLP should be measured? 2. What performances o